ShareLlama is an online marketplace that connects Earners and Finders of agricultural and farm equipment. Whether you list equipment to earn income or request bookings to rent equipment you need, you agree to be legally bound by this Rental Agreement. Please read these terms carefully before using the Service.

By accessing or using ShareLlama (the "Service" or "Platform"), you agree to this Rental Agreement and our Privacy Policy.

1. Agreement for Earners

All users who list agricultural equipment on ShareLlama ("Earners") agree:

1. they are the owner of the listed equipment, or are authorised to list it;
2. each rental is a contract solely between the Earner and the Finder ("Finder");
3. they will accurately describe the equipment, including condition, specifications, and limitations, and ensure photos truthfully represent the equipment;
4. they will provide safe operating instructions where appropriate, including any required safety equipment or pre-use checks;
5. listings will not contain discriminatory, defamatory, misleading, offensive, or unlawful content;
6. ShareLlama may review platform use and may remove, edit, refuse, or suspend listings or accounts that violate these terms;
7. the listed equipment is in good working order and fit for its intended agricultural use;
8. the listed equipment meets applicable safety, maintenance, and regulatory standards for its type of use.

2. Agreement for Finders

All users who rent equipment through ShareLlama ("Finders") agree:

1. each rental is a contract solely between the Finder and the Earner;
2. equipment must be returned on or before the agreed return date and time in the booking, unless otherwise agreed in writing between the parties;
3. they are responsible for using appropriate personal protective equipment and safe operating practices;
4. they have the training, experience, and licences or certifications required to operate the equipment safely and lawfully;
5. ShareLlama and Earners are not liable for injury or damage caused by improper use of rented equipment;
6. they accept responsibility for damage caused to the equipment, third-party property, or persons during the rental period, except as otherwise agreed or covered by applicable policies;
7. they will provide proof of required licences or certifications to the Earner before use where applicable.

3. ShareLlama Liability

Earners and Finders acknowledge that ShareLlama is a marketplace platform only. ShareLlama is not a party to rental contracts between users and is not liable for loss of profit, delayed pickup or delivery, equipment condition disputes, or other losses arising from a rental between users, except where required by applicable law.

4. Earner Acceptance and Undertakings

4.1. Earners must not:

1. post knowingly false, misleading, or deceptive information;
2. post racist, sexist, defamatory, obscene, abusive, unlawful, or otherwise inappropriate content;
3. send spam, bulk messages, or unsolicited promotions;
4. use the Platform for unlawful purposes;
5. upload content that infringes intellectual property or privacy rights;
6. upload viruses, malware, or harmful code;
7. misuse the Platform in a way that harms other users or ShareLlama;
8. encourage or assist others to do any of the above.

4.2. ShareLlama may refuse or limit listings at its discretion.

4.3. ShareLlama may retain records of platform activity (including messages, bookings, listings, feedback, and technical logs) for administration, security, and legal compliance.

5. Online Use, Copyright and Licence

5.1. ShareLlama does not guarantee that the Platform will be error-free, uninterrupted, secure, or that messages will be delivered promptly.

5.2. By posting content on ShareLlama, you grant ShareLlama a non-exclusive, royalty-free licence to use, reproduce, modify, and display that content to operate and promote the Service, subject to our Privacy Policy.

5.3. You warrant that you have the rights to content you upload and that it does not violate any law or third-party rights. You indemnify ShareLlama against claims arising from content you provide.

6. User Obligations

All users agree:

1. not to share personal contact details outside the Platform before a booking is confirmed, except as needed to complete pickup or delivery arranged through the booking;
2. to communicate respectfully and not harass, threaten, impersonate, or spam other users;
3. to keep account credentials confidential and notify ShareLlama of unauthorised access;
4. to use the Platform only for lawful agricultural equipment rental arrangements;
5. not to harm ShareLlama's reputation or misuse the Platform; and
6. not to scrape, copy, or automate use of the Platform without written permission.

7. Damaged or Non-Returned Equipment

7.1. ShareLlama is not responsible for loss or damage to rented equipment except as expressly stated in applicable platform policies.

7.2. If equipment is returned damaged beyond reasonable wear and tear, the Finder is responsible for reasonable cleaning, repair, or replacement costs as agreed with the Earner or determined through the dispute process.

7.3. If equipment is not returned or is damaged beyond repair, the Finder may be charged replacement or recovery costs in line with the listing value and booking terms.

8. Account Registration

8.1. To open an account, you may be asked to provide information such as your name, email address, password, address, phone number, and other details needed to operate the Service. We handle Personal Information in accordance with our Privacy Policy.

8.2. ShareLlama may accept or reject account registrations at its discretion.

8.3. ShareLlama may suspend or terminate accounts for breach of these terms or for security, fraud, or policy reasons.

9. Payment

9.1. ShareLlama uses Stripe as its third-party payment processor.

9.2. Platform fees, rental charges, deposits, taxes, and payment processing fees may apply as shown at checkout or in your booking summary.

9.3. Earner payouts and Finder charges are processed through Stripe in accordance with Stripe's terms and applicable payment rules.

10. Cancellations and Refunds

10.1. To cancel a confirmed booking, the cancelling party should promptly notify the other party through the Platform.

10.2. Cancellation fees, deposit forfeitures, and refund amounts depend on timing, booking status, and the policies displayed at the time of booking.

10.3. If a Earner cancels after confirmation, ShareLlama may issue refunds to the Finder and apply penalties or adjustments to the Earner's account where applicable.

10.4. If equipment is substantially different from the listing or not fit for use, the Finder should notify the Earner and ShareLlama promptly after pickup or delivery, and within any timeframe stated in the booking flow.

10.5. Once a rental period has begun, refunds may be limited except where required by law or resolved through the dispute process.

11. Third-Party Content

The Platform may display third-party content. ShareLlama does not guarantee the accuracy, quality, or suitability of third-party content and is not responsible for it.

12. Disputes Between Users

Users should first attempt to resolve disputes directly. ShareLlama may assist with dispute review and may withhold payments while a dispute is investigated, in accordance with platform policies.

13. Limitation of Liability

13.1. ShareLlama facilitates introductions between Earners and Finders of agricultural equipment. ShareLlama is not responsible for the condition, safety, legality, or performance of listed equipment.

13.2. To the fullest extent permitted by law, ShareLlama disclaims warranties not expressly stated in this agreement.

13.3. Except where liability cannot be excluded, ShareLlama is not liable for indirect, consequential, or economic losses arising from use of the Platform.

13.4. ShareLlama is not responsible for loss or damage to devices or systems used to access the Platform. Users should take appropriate security precautions.

13.5. Provisions that by their nature should survive termination will continue to apply.

14. Termination

14.1. ShareLlama may suspend or terminate access to the Platform at any time, with or without notice, for any reason permitted by law.

14.2. On termination, account access may be revoked and listing or booking visibility may be removed.

14.3. Any amounts owed or payable will be handled in accordance with applicable policies and payment rules.

14.4. Users may stop using ShareLlama at any time by closing their account or contacting support.

15. Privacy

By using ShareLlama, you agree to our Privacy Policy, which explains how we collect, use, and share personal information.

16. Changes to This Agreement

ShareLlama may update this Rental Agreement from time to time. Updated terms will be posted on this page. Continued use of the Platform after changes are posted constitutes acceptance of the updated terms.

ShareLlama Listing Protection Policy

This Listing Protection Policy applies to eligible agricultural equipment listed on ShareLlama and is subject to this Rental Agreement and our Privacy Policy.

1. What is covered?

Where eligible, ShareLlama may provide listing protection for damage to listed agricultural equipment that occurs during an approved booking period, up to the applicable coverage limit shown in the platform or policy terms at the time of the booking.

2. What is not covered?

Coverage does not apply to:

1. mechanical or electrical breakdown not caused during the rental;
2. wear and tear, inherent defects, or pre-existing damage;
3. damage that cannot be shown to have occurred during the rental period;
4. cosmetic damage that does not affect functionality;
5. losses from war, terrorism, or natural disasters;
6. lost income, late returns, or consequential business losses;
7. liability for injury to people or damage to property caused by use of the equipment;
8. non-agricultural items, vehicles not listed for agricultural use, weapons, hazardous materials, or items excluded by platform policy;
9. listings with no stated equipment value or free listings where excluded.

3. Eligibility to claim

To be eligible, a Earner must generally:

1. be the account holder who listed the equipment;
2. complete any verification requested by ShareLlama;
3. release equipment only after booking approval through the Platform;
4. hand over equipment only to the verified Finder for that booking;
5. report the incident within the required timeframe after the rental ends.

4. How much will we pay?

Approved claims may be paid based on reasonable repair cost or fair market value, whichever is less, as determined by ShareLlama's dispute review process and supporting documentation.

5. Your obligations when making a claim

Earners seeking protection must:

1. request compensation from the Finder where appropriate;
2. report theft to law enforcement promptly where applicable;
3. show the equipment was listed accurately with a reasonable stated value;
4. provide supporting evidence, including photos or videos from before and after the rental where available (including reference view images where collected);
5. cooperate with ShareLlama's review and recovery process.

6. Fraud

Fraudulent claims or false information may result in denied claims, account suspension, recovery of amounts paid, and further legal action.

Contact ShareLlama

For questions, disputes, or support regarding this Rental Agreement, contact us at support@sharellama.co.us.